What are the responsibilities and job description for the Account Manager position at JMS Technical Solutions?
14th January, 2025
Our client in Buffalo, NY is looking for an Account Manager to join their growing team!
This is an onsite / full-time / direct hire position
Salary range based on experience : $55K- $65K
The Account Manager will be responsible for the day-to-day management of 20 marketing campaigns. The primary focus of this role will be to monitor campaign performance, coordinate any account changes, and communicate account performance to both clients and internal team members.
The Account Manager will be expected to partner with our clients to deliver an exceptional customer experience. They will be responsible for creating and presenting reports about campaign performance directly to the customer during monthly meetings. To be successful, you will need to have experience managing marketing campaigns and customer relationships.
Job Responsibilities
- Responsible for building and maintaining long-term relationships with clients and ensuring customer satisfaction.
- Work directly with customers to understand their goals and make recommendations to improve marketing campaign effectiveness.
- Prepare and present reports about campaign performance to customers.
- Responsible for relaying information from clients to appropriate teams to ensure clients' goals are met.
- Coordinate workflow with internal groups to ensure all projects are completed on time.
- Ensure proper documentation of client communications and marketing campaign updates in the CRM.
- Lead meetings with both internal teams and clients to communicate marketing campaign performance effectively.
- Understand a client's business, and goals, to effectively manage a successful campaign.
- Be the main point of contact and maintain timely communication with clients and internal team members.
Skills & Requirements
Applicants must be authorized to work in the U.S.
We are an equal opportunity employer. We do not discriminate in hiring or employment against any individual based on race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
Salary : $55,000 - $65,000
