What are the responsibilities and job description for the Receptionist position at JN Group, Inc.?
Overview
We are seeking a professional and friendly Receptionist to join our team at our Audi Honolulu location. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a welcoming environment. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently in an office setting.
Responsibilities
- Greet and welcome visitors in a warm and professional manner.
- Operate telephone switchboard to answer, screen and forward calls, provide information, take messages and schedule appointments as needed.
- Perform follow-up calls after the service appointments are completed.
- Daily filing of invoices.
- Transmit information or documents to customers using postal service, mail, or facsimile machine.
- Receive, record, and deposit monies into safe. Post payments as necessary from Service Department.
- Assist with scheduling service appointments and creating coverage packages.
- Inform Supervisor of any report discrepancy.
- Assist with warranty claims; upload documents and pictures, and clear schedules.
- Other duties as assigned.
Experience
- Previous experience as a receptionist or in a similar clerical role is preferred.
- Strong customer service skills with a focus on client satisfaction.
- Must have a high school diploma or general education degree (GED) equivalent. Must be competent skills in using a computer, especially in MS Word, MS Outlook, and MS Excel.
- Must have experience in Customer Service, Cash Handling & Sales.
- Ability to multitask and prioritize effectively in a fast-paced environment.
If you are organized, proactive, and enjoy working in a dynamic office environment, we encourage you to apply for this exciting opportunity to contribute to our team as a Receptionist.
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Commute:
- Honolulu, HI 96813 (Required)
Ability to Relocate:
- Honolulu, HI 96813: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $18