User Trial Operation Specialist

• Job Title: User Trial Operation Specialist
• Job Type: Regular Full-Time, Hourly
• Bachelor's Degree
• Any relevant experience in sample coordination, inventory management, or warehouse management
• Korean Bilingual (Preferred)

Benefits

• Medical Insurance (Health, Dental & Vision)
• 401(k)
• Paid Time Off
• H1B/Green Card Sponsorship for qualified employee
• Hands-on experience at global industry leader Samsung
• Opportunities for career advancement

Summary

We are seeking a highly organized and detail-oriented Mobile Sample & User Trial Operation Manager to join our team. The ideal candidate will have experience in managing mobile sample collections, user trials, and ensuring compliance with regulatory requirements.

Responsibilities

• Oversee the end-to-end process of mobile sample collection, storage, and transportation
• Manage user trial operations, including participant recruitment, consent, and data collection
• Monitor and analyze trial data to identify trends and areas for improvement
• Maintain accurate records and documentation for all mobile sample collections and user trials
• Recruit and manage overall user pool readily available for any upcoming projects and provide on-site training if necessary.
• Ensure UT devices are setup properly prior to the execution of the project, and/or update device setup document as required
• Create project status report periodically(weekly, Monthly, etc.) as well as final report when the project is finished
• Gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs and tables of information and to plan and prioritize multiple work assignments

Requirements

• A bachelor's degree or higher in fields such as Management Information Systems, business administration, marketing with additional preference given to those holding professional training in data management, analysis, and user experience research
• Strong communication skill for demonstrations and conducting end-user training

Korean (business proficiency) and English (business proficiency) speaking/reading/writing ability (preferred)

• Working knowledge on Android, iOS and Windows platform
• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Attention to detail and ability to maintain accurate records
• Flexibility to work in a fast-paced environment and adapt to changing priorities
• Ability to handle multiple tasks simultaneously
• Ability to work in a fast paced environment with minimal supervision
• Team player
• Good time-management skills

Our team of highly experienced developers offer a wide range of mobile application and software development positions. We also have opportunities in business operations and administrations, logistics, UX/UI design, and many more!

Our vision is ‘We Want to See You Grow’ to become the industry leader for both employee and company.

For more information about JND, please visit www.jndsolutions.com

Job Types: Full-time, Contract

Pay: $23.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Compensation Package:

• Hourly pay
• Overtime pay

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $23 - $26