Housekeeping Supervisor - Hotel

JNR Management Inc. owns and manages Franchised hotels in New England Market. We are looking for a dynamic and hardworking person for Courtyard by Marriott Manchester CT, The ideal candidate is local to the Hartford-Manchester area. Relocation is not offered.

Status: Full-Time and year-round.

Overview:

The Housekeeping Supervisor is responsible for ensuring the operation of the department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

Responsibilities:

• Motivate, coach, counsel all Housekeeping & Houseperson team according to Hotel SOP's.
• Conduct monthly guest supplies and cleaning supplies inventories.
• Ensure all Meeting rooms are ready and clean for the Events at hotels. Ensure post-event cleanliness is done to Hotel SOP’s.
• Ensure consistency with departmental opening and closing procedures.
• Manage all vendor contracts (i.e., laundry equipment, Ecolab, pest control, dry cleaners, etc.).
• Ensure that public areas, guest rooms and back-of-house areas are cleaned to Hotel and Brand standards.
• Manage all Deep clean and Preventive maintenance programs for Guest Rooms, Public Space and all housekeeping equipment and systems. Detailed record-keeping required.
• Maintain required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis.
• Conduct monthly and quarterly Housekeeping inventories on a timely basis.
• Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion.
• Prepare employee schedule according to business forecast, payroll budget guidelines and productivity requirements.
• Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
• Ensure implementation of all Hotel policies and house rules. Understand hospitality terms.
• Maintain and monitor "Lost and Found" procedures and policies according to Hotel standards. Establish and maintain key control system.
• Focus the Housekeeping Department on their role in contributing to Guest Service Scores.

Qualifications:

• At least 2 years of housekeeping experience required
• 2 years Rooms management experience is required.
• Supervisory experience is required.
• Must be proficient with MS Word and MS Excel.
• Long hours sometimes required based on business need.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Work Location: In person

Salary : $17 - $19