What are the responsibilities and job description for the Retail Service Manager position at Jo and Jax?
We are seeking a highly skilled Retail Service Manager to join our team at Jo and Jax. In this role, you will be responsible for ensuring that our customers receive exceptional service and support through various channels.
Key responsibilities include developing and maintaining customer service policies, procedures, and standards that align with our organization's values and goals. This involves collaborating with cross-functional teams to identify areas for improvement and implement process changes.
As a Retail Service Manager, you will also be responsible for managing the retail showroom experience for in-person customers. This includes utilizing merchandising, inventory management, retail, and customer relations skills to create an engaging and memorable experience.
