What are the responsibilities and job description for the Online Customer Support Agent position at Joanna Rubin?
Job Title : Online Customer Support Agent Job Description : Are you passionate about helping others and eager to build a fulfilling remote career in the travel and marketing industry? Join our team as an Online Customer Support Agent and unlock a world of opportunity. Partnering with an award-winning agency with decades of experience, we provide the training, resources, and tools needed for your success. Whether you're new to the field or have prior experience, this role offers flexibility, travel perks, and uncapped earning potential in a dynamic industry. What We Offer : Comprehensive Training & Certification : Receive hands-on training to equip you with the skills and confidence to excel as a Customer Support Agent. We also provide certification to validate your expertise. Professional Website : Access a personalized website to showcase your services, making it easy for clients to find and connect with you. Flexible Work Schedule : Choose part-time or full-time hours that suit your lifestyle. This remote position empowers you to work on your terms. Exclusive Travel Perks : Enjoy discounts, insider travel deals, and industry insights to enhance your personal travel experiences. Uncapped Commission-Based Earnings : Your income potential is limitless. Earn commissions based on your dedication to providing exceptional service and meeting client needs. Key Responsibilities : Assist clients with their travel needs, including selecting destinations, accommodations, and transportation, while staying within their budget. Provide exceptional customer service by addressing client inquiries, resolving issues, and offering personalized recommendations. Build tailored travel packages and itineraries for leisure, business, or special events. Use advanced booking software to secure competitive rates on flights, accommodations, and activities. Maintain up-to-date knowledge of industry trends, travel destinations, and exclusive deals. Foster strong relationships with clients to encourage repeat business and referrals. Manage your time effectively while working independently in a remote setting. Skills & Qualifications : A passion for travel and helping others plan memorable experiences. Excellent communication and interpersonal skills. Strong organizational abilities and keen attention to detail. Ability to work independently and stay self-motivated. Previous experience in customer service is a plus but not required. Benefits : Work remotely with flexible hours that accommodate your schedule. Gain access to exclusive travel discounts and perks. Unlimited earning potential with commission-based pay. Join a supportive and collaborative team environment. Training and development opportunities for career advancement. Join Our Team : Take the first step toward an exciting remote career that combines your love for travel with a rewarding professional opportunity. Whether you’re just starting out or looking to take your career to the next level, we welcome individuals who are passionate, dedicated, and eager to succeed. Apply today to become a part of our growing team and start your journey as an Online Customer Support Agent ! Powered by JazzHR