What are the responsibilities and job description for the Remote Reservations Coordinator position at JoannaRubin?
Join our team as a Remote Reservations Coordinator and be part of an exciting business opportunity that allows you to work from the comfort of your home while earning competitive commissions.
We are a forward-thinking company in the travel industry, committed to delivering exceptional service to our clients. As a Reservations Coordinator, you will play a vital role in marketing to gain clients, and managing reservations, ensuring a seamless booking process, and contributing to the success of your clients' travel experiences.
Responsibilities:
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We are a forward-thinking company in the travel industry, committed to delivering exceptional service to our clients. As a Reservations Coordinator, you will play a vital role in marketing to gain clients, and managing reservations, ensuring a seamless booking process, and contributing to the success of your clients' travel experiences.
Responsibilities:
- Reservation Management:
- Process and manage reservations for various travel services, including accommodations, transportation, and activities
- Ensure accuracy in booking details and coordinate with clients to confirm their preferences
- Client Communication:
- Communicate with clients to gather booking requirements, preferences, and special requests
- Provide timely and detailed information about reservations, addressing client inquiries promptly
- Problem Resolution:
- Proactively address any issues related to reservations, working to find quick and satisfactory solutions for clients
- Collaborate with relevant parties to resolve challenges and ensure a positive customer experience
- Documentation and Reporting:
- Maintain accurate records of reservations and client interactions
- Generate reports on reservation activities and contribute insights to improve processes
- Major Travel Perks!
- Part-time - Full-time
- Business Opportunity
- Commission Based
- E & O Insurance Protection
- Full Training Provided
- Agent Certification
- Qualifications:
- Must be 18 Years of age and legally authorized to work in the U.S
- Meticulous attention to detail to ensure accuracy in reservation details
- Ability to multitask and manage a high volume of reservations
- Access to a reliable computer, high-speed internet, and necessary software for remote work
- Comfortable working independently and managing time effectively
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