Program Manager

About Us:

Job's House of Prosperity is a trusted and compassionate provider dedicated to offering 24/7 care for individuals with Serious and Persistent Mental Illness (SPMI). Since our founding in 2019, we have been committed to making a positive difference in the lives of those we serve. Our mission is to provide personalized, high-quality care that promotes independence, stability, and well-being for individuals struggling with mental illness.

As we continue to grow across Minnesota, we are proud to extend our care and passion to more and more incredible individuals who need support. At Job's House of Prosperity, we value empathy, dedication, and the belief that everyone deserves the opportunity to thrive, no matter the challenges they face. Join us as we expand our reach and help empower individuals to live fulfilling, productive lives in a safe and supportive environment.

Position Overview:
As the Program Manager, you will be responsible for the overall operations of the group homes, ensuring that all aspects of care are carried out to the highest standards. You will manage the safety, well-being, and progress of the clients goals, as well as support and supervise the staff working in the homes. You will also be a key figure in fostering a team environment, overseeing scheduling, conducting training, attending client-related meetings, and ensuring compliance with regulatory standards.

Key Responsibilities:

• Client Safety & Well-Being: Oversee the daily operations of the group homes, ensuring the safety, health, and well-being of clients with high-level behaviors. Respond to emergency situations and incidents promptly, ensuring proper care and resolution.
• Staff Supervision & Support: Lead and manage the staff within the group homes, providing guidance and support in behavioral management and crisis intervention. Ensure that all staff are properly trained and motivated to deliver quality care.
• Scheduling: Develop and manage the work schedules for all staff in the group homes, ensuring that coverage is adequate to meet the needs of both clients and staff.
• Staff Training & Development: Ensure that all staff receive proper and up-to-date training in behavior management techniques, safety protocols, crisis intervention, and other relevant areas. Monitor staff progress and provide ongoing development opportunities.
• Meetings & Case Management: Attend all relevant meetings related to client care, including but not limited to treatment plan reviews, interdisciplinary team meetings, and case conferences. Ensure that client care plans are followed and adjusted as needed.
• Compliance & Documentation: Ensure that the group homes comply with all state, federal, and company regulations. Maintain accurate and timely documentation related to client progress, incidents, staff performance, and other essential records.
• Program Improvement: Regularly assess the effectiveness of the program and implement strategies to improve care, safety, and operational efficiency based on feedback from staff, clients, and other stakeholders.
• Communication: Serve as a primary point of contact for clients' families, outside agencies, and other stakeholders regarding client progress, issues, and program developments.

Required Qualifications:

• High school diploma or GED
• Minimum of 2 years of experience in a supervisory or program management role in a residential care or behavioral health setting.
• Proven experience in managing clients with high-level behavioral needs.
• Strong understanding of behavior management techniques, crisis intervention, and therapeutic approaches.
• Excellent leadership, communication, and interpersonal skills.
• Knowledge of relevant regulations and standards in group homes or residential care facilities.
• Ability to manage multiple tasks and make decisions in a fast-paced environment.
• Strong organizational and time-management skills

Preferred Qualifications:

• Bachelor’s degree in Psychology, Social Work, Healthcare Management, or a related field. Master’s degree preferred.
• CPR, First Aid, and other relevant certifications (or willingness to obtain).

Why Join Us?

• Healthcare paid for by the company
• Opportunities for career advancement and professional growth
• Make a direct and meaningful impact in the lives of individuals with complex needs
• Comprehensive training and support

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Night shift
• Weekends as needed

Work Location: In person

Salary : $65,000 - $70,000