What are the responsibilities and job description for the Sales Order Administrator position at Job Talent Connect?
Job Title: Sales Order Administrator
Location: Westford, MA
Job Type: Full-Time | Onsite
Industry: Technology / Software
About the Role:
We are seeking a Sales Order Administrator to join our team in Westford, MA. This highly visible role plays a critical part in ensuring all incoming revenue and non-revenue orders are processed accurately and efficiently. You’ll work closely with Sales and other departments to ensure each order meets customer expectations and company policies.
Key Responsibilities:
- Serve as the central point of contact for managing incoming orders and assigning sales commission credit
- Review orders for compliance with company policies, revenue recognition standards, and booking guidelines
- Partner with Sales and internal departments to resolve order, pricing, and discount issues
- Validate documentation and assess orders for revenue recognition eligibility
- Review and confirm discount approvals prior to order processing
- Enter complete and approved orders into the ERP system (preferably NetSuite)
- Maintain accurate digital records of customer interactions and order details
- Support an assigned sales territory and provide backup for others during absences
- Collaborate with Manufacturing to ensure orders can be fulfilled and shipped as expected
- May assist in quotation preparation and various administrative tasks
What We’re Looking For:
- Bachelor’s Degree or equivalent work experience
- Minimum of 3 years in an order management or related role
- Experience working in Finance or Operations, preferably within a high-tech/software company
- Familiarity with NetSuite is highly preferred
- Excellent communication skills—written and verbal
- Strong organizational and time management skills
- Ability to manage multiple priorities in a fast-paced environment
- Willingness to work overtime and weekends during quarter-end as needed
- A team player with a problem-solving mindset and a drive for results
Job Type: Full-time
Pay: $68,000.00 - $72,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $68,000 - $72,000
