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Claims Manager

jobbot
Cary, NC Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/15/2025

A bit about us :

Commercial Insurance for small and medium sized businesses.

Why join us?

We have been voted 4 years in a row by Great Place to Work and Fortune as one of the best places to work in the Financial Services & Insurance Industry. Offer strong benefits, growth, and culture!

Job Details

SUMMARY :

Supervise and handle claims while providing training to adjusters who will handle non-litigated and litigated General liability and Construction defect claims. The supervisor will assure that adjusters are processing claims in a prompt, professional and efficient manner in accordance with company guidelines and procedures.

RESPONSIBILITIES :

  • Assist and direct adjusters in the proper investigation of coverage and liability issues and extend settlement authority to the adjusters to effect accurate, timely, cost-effective handling of claims.
  • Review coverage and liability disclaimers.
  • Review claim files to assure timeliness and quality of work product.
  • Review claim files for proper level of reserves on claims.
  • Provide guidance and mentor personnel in the unit.
  • Have responsibility regarding training and development of adjusters, managing performance, resolving conflicts and problems, distributing work, checking work, etc.
  • You will have daily contact with adjusters and / or insureds and / or claimants and / or attorneys and / or vendors and / or agents and / or underwriters.
  • You will ensure that employee objectives, performance and evaluations are consistent with department goals and objectives by performing quarterly and annual personnel performance evaluations.
  • You will deal with and have access to information that is important and must be kept confidential.
  • Maintain a pending where you will be expected to return calls timely, maintain a working diary, draft coverage and liability letters, review policies for coverage and recommendations, independently handle all levels of claims and manage files in litigation.

EDUCATION / EXPERIENCE :

  • A four-year degree from an accredited institution or 5-7 years of equivalent claims experience. 4-7 years supervision and training experience.
  • Demonstrated and proven record in handling claims, including advanced skills in coverage, investigation, litigation, negotiation, damage / injury evaluation, salvage and subrogation. Knowledge of and adherence to the state laws and regulations governing the handling of claims.
  • Excellent organizational, time management and communication skills, both verbal and written. Good computer skills, with knowledge of Word, Excel, Outlook and PowerPoint.
  • Salary : $100,000 - $120,000

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