What are the responsibilities and job description for the Customer Engagement Specialist position at Jobleads-US?
Job Description
You will be responsible for leading the critical front-end of product development, ensuring every new initiative has clear market potential and genuine customer appeal. This involves blending data-informed market analysis with deep user understanding to shape product strategies that resonate in competitive environments.
- Conduct user research, interviews, and testing to identify key pain points and unmet needs.
- Translate lessons learned into actionable recommendations that guide continuous product iteration and development.
- Collaborate closely with marketing and sales teams to define and refine launch strategies, positioning, and messaging.
- Closely coordinate with engineering, design, and marketing teams to ensure alignment on product goals and timelines.
