What are the responsibilities and job description for the Customer Service Representative position at Jobleads-US?
CUSTOMER SERVICE REPRESENTATIVE - Job Title
In this role, you will be responsible for ensuring that our customers receive the highest level of service and support. This includes building and maintaining strong relationships with customers, identifying and addressing their needs, and providing expert guidance and support.
Responsibilities
- Maintaining a high level of knowledge about consumer and business banking products and services, including digital offerings
- Providing exceptional customer service and support through various channels, including in-person, by appointment, and virtually
- Building trust with customers through proactive outreach and follow-up
We are seeking a customer-focused individual with excellent communication and interpersonal skills, as well as a passion for delivering exceptional service.