What are the responsibilities and job description for the Dietary Worker position at Jobleads-US?
Job Description
The Dietary Worker provides patient support via phone and software systems, serving as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Key Responsibilities
- Work in a fast-paced call center environment where every call is recorded and assessed to maintain performance levels.
- Maintain a friendly, efficient customer service demeanor toward patients, clients, and colleagues.
- Be adaptable to meet customer needs.
- Answer patient calls, take menu orders, and direct calls related to meal or nutritional needs.
- Use software to record patient orders.
- Maintain knowledge of therapeutic diets to ensure accurate meal orders.
- Collaborate with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition.
- Protect patient privacy, safety, and dignity by adhering to confidentiality and safety standards.
- Comply with ARAMARK's standards of operation and adhere to its Business Conduct Policy at all times.
Aramark values employee growth and development, enabling individuals to reach their full potential. Job duties may change or new ones may be assigned without formal notice to meet our commitments.
Requirements
- Prior customer service or call center experience is preferred.
- Experience in food service or a related field is preferred.
- Fluent communication in English is required; bilingual or multilingual skills are an asset.
- Ability to remain calm under pressure.
- Comfort using technology, including web-based software, keyboard, and telephone headset, with typical typing speeds of 35-45 wpm.
- Flexibility and adaptability are essential for this role.
About Aramark
Our Mission
Aramark is committed to providing equal employment opportunities and fostering a culture of diversity, equity, and inclusion.
We serve millions of guests daily through food and facilities in 15 countries worldwide. Our focus is on empowering employees to reach their full potential and pursue careers that align with their passions.
