What are the responsibilities and job description for the Director, IT Business Systems position at Jobleads-US?
DIRECTOR, IT BUSINESS SYSTEMS
A leading global technology services business is seeking a Director of IT Business Systems to provide functional, operational system support, strategy and governance for financial systems. The position will lead the team responsible for ensuring timely and accurate reporting of the company's financial and HR data results.
- Maintain system performance and appropriate monitoring to ensure quality performance metrics are established and followed.
- Deliver new capabilities through projects and enhancements.
- Drives and delivers Back Office systems strategy.
- Manage Offshore support contract.
- Establish policies and procedures in coordination within the Information Technology team related to maintenance of the Financial Systems.
- Supports all financial systems and partners to establish roles and responsibilities for Interfaces that connect with Financial and HR systems.
- Manage a team that maintains the integrity of key master data elements.
- Negotiates amendments or new services and any other issues requiring contractual resolution of outsourced support providers.
- Collaborates to ensure functional support and patching and upgrade processes for Finance related systems.
- Ensures that quality, customer satisfaction, and productivity measurements are tracked and reviewed with the Executive Leadership Team.
- Serves as a member of the Architectural Review Committee and Change Approval Board (CAB) and has responsibility and signoff for all financial system changes.
- Establishes and maintains communication related to service level reporting, customer survey results and distributes to all related parties to ensure complete transparency of system support and governance.
OUR AWESOME BENEFITS:
- Competitive Pay
- Health, Dental and Vision Insurance
- Vacation and Holiday Pay
- Team Building Events
- Partial Gym Membership Paid
- 401k Retirement Plan
- Training and Advancement opportunities
- Tuition Reimbursement
- Birthdays Off
- Philanthropic Opportunities
- Referral Program
- Long and Short-Term Disability
- Life Insurance
We prioritize professional development, work-life balance, and fostering a collaborative culture. We value our teams' well-being and recognize the importance of building strong relationships.
