What are the responsibilities and job description for the Director of Business Process Improvement position at Jobleads-US?
We are looking for a highly skilled Brand Operations Director to join our team at Jobleads-US. The successful candidate will have six years of experience working in business operations roles, with two years of experience in management or team lead capacity.
About the Position
The ideal candidate will have a deep understanding of PLM, DPC, MDM, ERP, and business reporting system functionality. They will be able to present and skillfully negotiate to gain support and commitment from teams that do not directly report to them.
Key Responsibilities
- Data Governance
- Owning the product creation data model for the business, defining attributes, governance procedures, conducting audits, and developing plans for corrective actions, updates, and other data-related initiatives.
- Setting SOPs and policies for data entry and maintenance across stakeholders, including external vendors.
- Coordinating with other domain owners to identify gaps and improvements in the data model.
- Running exception tracking processes to communicate and resolve data entry gaps with internal and external stakeholders.
- Product Team Liaison
- Ensuring the delivery of business outcomes and value through a technical understanding of Product Lifecycle systems, promoted and shared across the Product Lifecycle product group team.
- Creating a shared vision of the desired value propositions, business architecture, people assessments, and process optimization.
- Facilitating major solution decisions and prioritizations in concert with the Product Lifecycle Group Product Manager.
- Regularly identifying, collecting, and prioritizing business requirements for future product enhancements.
- Providing expert judgment assessments of people, process, technology, and/or data relating to value proposition actualization.
- Facilitating communication and change management on data model, value, and governance changes.
- Process & Calendar
- Facilitating the definition and rollout of cross-functional business processes, roles, and responsibilities.
- Aligning processes and roles across brands where possible and/or advantageous.
- Owning product creation process, continuous maintenance, and improvement.
- Defining and monitoring success criteria as well as both leading and lagging key performance indicators (KPIs). Regularly reporting progress to senior management and adjusting strategies as needed.
- Providing transparency and insights into capacity and skillset gaps across teams. Working with appropriate cross-functional leaders to remediate.
