Enterprise Applications Director

Job Description

This is a senior leadership role responsible for overseeing all aspects of enterprise resource planning (ERP) system applications integration, technical troubleshooting, and issue resolution. The successful candidate will have a proven track record of leading ERP projects, collaborating with internal and external stakeholders, and ensuring timely patches and upgrades processing.

Key Responsibilities:

• Maintain responsibility for all aspects of ERP system applications integration, technical troubleshooting, and issue resolution.
• Lead all ERP projects in conjunction with the Assistant Vice President for Information Technology, providing oversight of the change management process, migrations, and ensuring timely patches and upgrades processing.
• Work with internal and external stakeholders to research, recommend, plan, and deploy new solutions that enhance productivity and efficiency.
• Serve as the primary college liaison with the Ellucian Cloud team.
• Ensure the ERP team provides consistent system stability, reliability, availability, exceptional customer service, and successful implementation of project objectives.
• Meet standards and industry best practices including development, installation, security, and systems development lifecycle.
• Develop, track, and maintain key performance indicators to measure team success based on quantitative and qualitative data.
• Maintain a technical working knowledge of all applications in the portfolio including system capabilities, enhancements, customers, interfaces, data quality, and security protocols.
• Develop and maintain overall ERP system procedures and assist with overall development and maintenance of department-wide policies and procedures.
• Supervise the Coordinator of Institutional Research and Reporting.
• Submit enrollment reports to the Texas Higher Education Coordinating Board.