What are the responsibilities and job description for the Front End Team Lead position at Jobleads-US?
Join Our Team
We're looking for an exceptional Customer Service Manager to join our team at Jobleads-US! In this role, you will play a critical part in shaping the future of our organization, driving customer satisfaction, and supporting the growth of our business. Your expertise in managing teams, developing talent, and promoting a positive work environment will be instrumental in achieving our goals.
Responsibilities:
Requirements
To be successful in this role, you will need to possess: At least 1-3 years of supervisory or leadership experience in retail grocery. Strong knowledge of Customer Service departments, including Front End, Online Pick-up, and Cash Office. Excellent multitasking skills and ability to prioritize and manage multiple responsibilities simultaneously.
We're looking for an exceptional Customer Service Manager to join our team at Jobleads-US! In this role, you will play a critical part in shaping the future of our organization, driving customer satisfaction, and supporting the growth of our business. Your expertise in managing teams, developing talent, and promoting a positive work environment will be instrumental in achieving our goals.
Responsibilities:
- Oversee daily operations of the Customer Service departments.
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Lead and develop a high-performing Customer Service team.
- Collaborate with cross-functional teams to ensure alignment and achieve shared goals.
Requirements
To be successful in this role, you will need to possess: At least 1-3 years of supervisory or leadership experience in retail grocery. Strong knowledge of Customer Service departments, including Front End, Online Pick-up, and Cash Office. Excellent multitasking skills and ability to prioritize and manage multiple responsibilities simultaneously.
