What are the responsibilities and job description for the Full Time Resident Services Director position at Jobleads-US?
Immediate Resident Services Director Opportunity
Lantern Crest Senior Living, a luxury retirement community in East County San Diego, seeks a dynamic and self-starting RN/LVN as our Resident Services Director.
About Us
We are a family-owned and operated, upscale 34-acre community offering Independent Living, Assisted Living, and Memory Care neighborhoods. Our success is built on the dedication and talent of our wonderful employees who strive to create a vibrant and welcoming environment for our residents.
Job Summary
The Director of Resident Services is responsible for planning, developing, implementing, and evaluating resident care services within Assisted Living and Horizons. This role ensures compliance with policies, regulations, and best practices while maintaining a warm and engaging environment for residents, families, and staff members.
Key Responsibilities
- Ensure compliance with resident rights, privacy, and equitable treatment.
- Oversee medication management, including hiring, training, and scheduling Medication Technicians.
- Conduct initial resident assessments and develop individualized service plans.
- Review and update resident care plans quarterly, with a change of condition, or as required.
- Monitor and maintain adequate stock of medications, medical supplies, and equipment.
Staff Management & Training
- Hire, train, supervise, and evaluate care staff in conjunction with the Executive Director.
- Conduct ongoing staff training and enforce policies regarding resident care, safety, and compliance.
- Provide counseling, disciplinary action, and termination of staff as needed.
Operations & Budgeting
- Review policies and procedures periodically and implement necessary updates.
- Manage and oversee investigations related to resident care concerns.
- Ensure compliance with fire and disaster safety programs.
- Maintain relationships with local hospitals, healthcare providers, and community partners.
Resident & Family Engagement
- Act as a liaison between residents, families, and the care team to ensure quality service and address concerns.
- Participate in resident service plan conferences, including a 30-day post-admission review and quarterly updates.
- Respond to grievances and report concerns to the Executive Director as needed.
- Support community activities and initiatives to foster a home-like atmosphere.
- Participate in quality assurance studies and implement improvements.
- Ensure compliance with all state and federal regulations related to facility operations.
Requirements
- A two-year degree in a related field and experience in health care and/or assisted living.
- Ability to read, write, communicate, and follow written and oral instructions in the English language.
