General Manager/ Manager In Training

Job Title: General Manager I

Summary:

The General Manager I is responsible for the operation and financial performance by providing direction and leadership to exempt and non-exempt associates at this facility.

Responsibilities:

• Develops and leads a team that manages employee performance, inventory, vendor, carrier, and customer relationships.
• Ensures operational procedures for executing activities for incoming and outgoing shipments, handling and disposition of products, and maintaining high standards of inventory accuracy.
• Plans long-term labor needs based on sales, forecasts, and historical data.
• Conducts analysis of workload compared to labor hours and equipment.
• Manages between 1-2 dedicated customers in the same building or public accounts in the warehouse.
• Typically manages 100,000 - 500,000 square feet of facilities and up to 100 employees during non-peak times.
• Collaborates with teams from other facilities to share knowledge and problem-solve.

Financial Responsibilities:

• Responsible for facility P&L and budget preparation.
• Audits all billing activity for accuracy.
• Properly signs and authorizes all purchase order requisitions, vouchers, and customer billing.
• Reports out on locations' financial and operational performance.
• Conducts monthly review of aging for accounts receivable and works closely with the Director and Corporate office to recover balances in a timely fashion.

Leadership and Safety:

• Ensures daily pre-shift meetings cover previous productivity, operational problems, forecasting workload, and any other pertinent company information.
• Ensures proper staffing and support hiring for all facility operations.
• Completes required paperwork and follows a structured training schedule.
• Produces and effectively communicates department goals and individual performance goals that ensure the facility achieves operational success.
• Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures.
• Works with Human Resources to resolve employee relation issues, discipline actions, problem resolution, and terminations.

Requirements:

• Bachelor's degree in Supply Chain, Business, or related field, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• At least 7-10 years' overall experience and experience in managing a 100,000 sq ft warehouse/distribution center with total revenues up to 1m.
• Experience with Warehouse Management Systems (Manhattan preferred).
• Working knowledge of Microsoft Office applications.
• Working knowledge of warehouse/mechanical equipment.
• Experience with seasonal workforces is a plus, but not required.
• Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools.
• Excellent talent management and team building skills.
• Bilingual English/Spanish preferred.