What are the responsibilities and job description for the General Operations Supervisor position at Jobleads-US?
About the Role
This Management Director position is a key leadership role within our organization, responsible for managing the operations of our client's zoo and aquarium attractions. The ideal candidate will have a proven track record of success in operations management, with a strong focus on delivering exceptional guest experiences.
Key Responsibilities
- Lead and manage a team of department managers to achieve operational excellence.
- Develop and implement policies and procedures to enhance guest satisfaction and loyalty.
- Collaborate with cross-functional teams to drive business growth, improve efficiency, and reduce costs.
- Maintain open communication channels with clients, stakeholders, and employees to ensure transparency and build trust.
Requirements
To be successful in this role, you will need:
- A bachelor's degree in a related field, such as business administration or hospitality.
- At least five years of experience in operations management, preferably in the cultural attractions industry.
- Proven leadership skills, with the ability to motivate and direct teams towards achieving organizational goals.
- Strong analytical and problem-solving skills, with the ability to make informed decisions.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, stakeholders, and employees.
Benefits
We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as short- and long-term disability insurance. Our company also provides opportunities for career development and growth, as well as a flexible time-off policy that allows you to balance your personal and professional life.
