What are the responsibilities and job description for the Head of Customer Financial Operations position at Jobleads-US?
Head of Operations - Formlabs Materials Plant
">Operations
Formlabs was founded to make 3D printing more accessible and easier to use for professionals. Founded by three MIT graduates in 2011 in Boston, today it is over $200M revenue, 800 people worldwide, and still growing.
The company's products cover Stereolithography (SLA) and Selective Laser Sintering (SLS) technology with an end-to-end system of printer hardware, materials, and software.
We are seeking a highly skilled and experienced Head of Operations to lead and optimize operations at our Ohio-based manufacturing facility.
This role drives operational excellence, fosters a culture of safety and compliance, and delivers strategic business goals.
The Head of Operations - Formlabs Materials Plant oversees key aspects of site management, including production, personnel development, financial performance, and cross-functional collaboration, with a strong focus on continuous improvement.
Key Responsibilities:
- Actively drive and exemplify company strategies to build a strong culture of operational excellence, including Safety, Health, and Environment (SHE), compliance, reliability, efficiency, and capital effectiveness.
- Develop and oversee the budget for production, personnel costs, and strategic projects.
- Monitor and control costs to ensure adherence to budget targets and overall financial efficiency.
- Develop and implement profit-driven, long-term site strategies with a focus on risk mitigation, innovation, and continuous improvement initiatives.
- Ensure smooth and efficient operations in compliance with legal and internal standards.
- Foster the growth and development of employees and their skills to meet evolving site and business requirements in line with the company's expansion goals.
- Utilize lean management tools to achieve sustainable and continuous improvement.
- Collaborate with R&D, QC, and Engineering teams to align product development plans and resource requirements with business objectives and ensure adherence to quality standards.
- Work closely with Supply Chain, Fulfillment, Procurement, and Finance teams to optimize inventory levels, minimize working capital, and ensure on-time delivery of high-quality products to customers.
- Lead and manage four departments with a total of 50 employees, fostering a collaborative and performance-oriented work culture.
- Partner with cross-functional teams to support innovation and production efficiency within the 3D printing resin manufacturing process.
Requirements:
- Minimum five years of experience in a senior production/manufacturing role.
- Experience with lean management practices and continuous improvement frameworks.
- Experience developing and executing strategic projects to support the continuous growth and development of the plant.
- Proven ability to align and implement business strategies effectively across multiple departments.
- Demonstrated success in driving cultural transformation and organizational change.
- Familiarity with safety systems such as OSHA Process Safety Management (PSM) or equivalent.
