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Head of Medical Operations

Jobleads-US
Stoneham, MA Full Time
POSTED ON 4/5/2025
AVAILABLE BEFORE 5/5/2025
Job Summary:
Acts as a serving leader to direct, administer and oversee the day-to-day operations and activities of dialysis facilities and programs within a specified and potentially changing geographic proximity.

Key Responsibilities:
  • Participates in the implementation of divisional and company initiatives and strategies.
  • Practices cost containment strategies, maintaining profitability and growth of area, while ensuring compliance with all pertinent company policies and regulatory requirements.
  • Provides strategic leadership of short- and long-term goals through the use of thoughtful and collaborative techniques in the communication of the company's mission and core values as a means to implement positive change and/or create organization structure within the designated facilities/programs.
  • Coordinates operational strategies and activities to ensure the provision of superior quality patient care and dialysis service while adhering to regulatory and company guidelines and requirements ensuring efficiency and economy.
  • Implements, disseminates and administers operations strategies and objectives to ensure the achievement of the division's and company's goals and objectives.

Leadership and Management:
Provides leadership support and guidance to facility/program management including clinical and home therapy managers and other support staff. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. Ensures all employees receive the appropriate training and education according to company policies and procedures including ongoing compliance training.

Communication and Collaboration:
Collaborates with the appropriate Corporate and local groups to ensure the growth of all modalities. Ensures a strong and robust communications process and high level of engagement between all managers and staff within the area and clinics, and across the division as needed by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support within the area.

Financial Management:
Collaborates with management to develop clinical and program budgets, monitoring performance to ensure optimal, efficient and effective operations practices with regulatory and company guidelines. Responsible for profit and loss management of assigned clinics, programs and areas including optimal performance of facility operations to achieve or exceed budgets and key performance indicators. Works closely with Managed Care resources to increase the payor mix and to retain commercial patients.

Quality and Compliance:
Responsible and accountable for facility/program maintenance of environmental integrity including safety of all facilities and water systems within designated area. Maintains Administrative policy and procedure manuals. Oversees Privacy and Security compliance according to company Risk Management and Compliance requirements. Practices risk management strategies and collaborates with internal and external legal counsel as appropriate to resolve legal issues with goal of reducing company exposure.

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