What are the responsibilities and job description for the Head of Technical Excellence position at Jobleads-US?
Job Overview
The Head of Technical Excellence will be responsible for driving business value through proactive innovation of new products and improvement of existing products. This role will lead the development of long-term strategic value through sustainable product innovation and application development, along with exceptional quality standards, through external customer and internal team collaboration.
Safety Philosophy
We manufacture products in a manner that respects the safety and health of our associates, the environment, and the communities in which we operate. To be successful as a company, we will have exemplary safety performance.
This role is responsible for improving overall technical product and application understanding in conjunction with operational process controls and quality data. The candidate will lead the quality department, ensuring execution of the quality system, customer complaint process, certification, and compliance and overall customer satisfaction.
Key Responsibilities
- Develop and implement quality systems to ensure customer satisfaction and regulatory compliance.
- Collaborate with cross-functional teams to identify opportunities for innovation and improvement.
- Manage and execute the product development cycle, both internally and externally, from concept to end-user satisfaction, while controlling and communicating cost, time, expectations, and deadlines.
- Interface with operations personnel to improve consistency and reliability of manufacturing processes.
Requirements
- Bachelor's degree in engineering or related discipline is required.
- A minimum of 10 years experience in innovation, quality, and/or technical roles in paper production or paper converting industries.
- Previous experience in product development and direct customer interactions is preferred.
- Experience in managing innovation pipelines and/or commercialization processes.
- Prior experience managing quality systems is preferred. Six sigma/lean manufacturing training a plus.
