What are the responsibilities and job description for the Hospitality Center Support position at Jobleads-US?
We are seeking a hospitality center support team member to join our growing team. As a key member of the hospitality team, you will engage with guests visiting the winery, providing them with exceptional customer service and enhancing their tasting experience.
About the Role:
- Greet and seat guests, ensuring they feel welcome and receive responsive, friendly, and courteous service at all times.
- Deliver small bites to guests' tables.
- Remove glassware and dishes when guests are finished.
- Maintain service stations in a clean and orderly fashion.
- Wash dishes, glassware, and flatware, and polish glassware throughout shift.
- Keep floors free and clear of broken glass, water, and other debris during service.
- Receive and store supplies.
- Assist in routine cleaning of the bar/patio area based on scheduled service and ensure bar/patio areas are presentable for guests.
- Assist with hospitality special events as needed.
- Aquire and maintain thorough knowledge of winery and its wines.
- Book guest and member experiences via phone or email for all tasting room experiences, gathering necessary billing and contact information.
Requirements:
- High school diploma or equivalent.
- Flexible schedule to work weekend/special events.
- Customer service and/or retail experience is preferred.
- Must be at least 21 years of age.
About Us:
Foley Family Wines & Spirits provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other characteristic protected under federal, state, or local law.