What are the responsibilities and job description for the IT Service Delivery Expert position at Jobleads-US?
Position Description
We are looking for a talented professional to join our team as a Principal Consultant - Office 365 & collaboration SME. The successful candidate will have a strong background in Microsoft 365, specifically in security and compliance.
Main Responsibilities
- Managing Office 365 & collaboration Infrastructure (Skype/Team, OneDrive, SharePoint) end to end
- Configuring and managing security and compliance settings within the M365 environment, ensuring data protection and regulatory compliance
- Optimizing M365 services to improve performance, user experience, and cost-efficiency
- Providing expert-level support for M365-related issues, working closely with IT support teams to resolve complex problems
