What are the responsibilities and job description for the Operations Management Specialist position at Jobleads-US?
Jobleads-US is a dynamic company that values innovation and excellence. We are seeking a Brand Operations Director to join our team and contribute to our success.
About the Role
The Brand Operations Director will be responsible for data governance, product creation processes, and development calendar adherence. The ideal candidate will work across brand and corporate merchants, designers, product developers, and supply chain teams.
Your Impact
- Data Governance
- Owning the product creation data model for the business, defining attributes, governance procedures, conducting audits, and developing plans for corrective actions, updates, and other data-related initiatives.
- Setting SOPs and policies for data entry and maintenance across stakeholders, including external vendors.
- Coordinating with other domain owners to identify gaps and improvements in the data model.
- Running exception tracking processes to communicate and resolve data entry gaps with internal and external stakeholders.
- Product Team Liaison
- Ensuring the delivery of business outcomes and value through a technical understanding of Product Lifecycle systems, promoted and shared across the Product Lifecycle product group team.
- Creating a shared vision of the desired value propositions, business architecture, people assessments, and process optimization.
- Facilitating major solution decisions and prioritizations in concert with the Product Lifecycle Group Product Manager.
- Regularly identifying, collecting, and prioritizing business requirements for future product enhancements.
- Providing expert judgment assessments of people, process, technology, and/or data relating to value proposition actualization.
- Facilitating communication and change management on data model, value, and governance changes.
- Process & Calendar
- Facilitating the definition and rollout of cross-functional business processes, roles, and responsibilities.
- Aligning processes and roles across brands where possible and/or advantageous.
- Owning product creation process, continuous maintenance, and improvement.
- Defining and monitoring success criteria as well as both leading and lagging key performance indicators (KPIs). Regularly reporting progress to senior management and adjusting strategies as needed.
- Providing transparency and insights into capacity and skillset gaps across teams. Working with appropriate cross-functional leaders to remediate.
