What are the responsibilities and job description for the Product Owner and Project Manager position at Jobleads-US?
**About the Role:**
This is an exciting opportunity to join the University of Idaho's Enterprise Service Management (ESM) team as a Technical Product Management Leader. As a key member of the team, you will be responsible for overseeing the ESM product portfolio, collaborating with stakeholders to streamline service delivery, and leading the development of new features.
Responsibilities:
- Oversight of the ESM product portfolio, including the development of new features and the management of existing ones
- Collaboration with key stakeholders and partners to identify areas for improvement and implement changes to streamline service delivery
- Leadership of cross-functional teams to deliver impactful projects and ensure the seamless operation of IT services
- Management of the product lifecycle, including the creation of upgrade and testing schedules, and the coordination of regression, QA and UAT testing
Requirements:
- Three years of experience working with software applications in a technical or functional support role
- Prioritizing work and ensuring projects and workloads are completed on time
- Bachelor's degree in Business, Management of Information Systems, Information Technology, or a related field
- Agile Certification (e.g., Product Owner, Scrum Master or similar)
- Project management certification (PMP-PMI or similar)
- Familiarity with ESM tools such as TeamDynamix, Jira or ServiceNow
- Using enterprise reporting tools such as Argos and Power BI
- Project management tools such as Jira, Azure DevOps, MS Project
- Modern API development with web services
About Us:
The University of Idaho is a mission-driven institution that values diversity, equity, and inclusion. We are committed to building an inclusive candidate pool and encourage applications from qualified candidates who share these values.
