What are the responsibilities and job description for the Sales and Customer Service Team Lead position at Jobleads-US?
About Journeys
We are a teen retail leader with an emphasis on footwear and unique specialty items. With over 800 stores across the US, Puerto Rico, and Canada, we offer popular brands catering to the teen lifestyle.
We have formed strategic artistic partnerships, event sponsorships, exclusive content, and creative collaborations with musicians, making us more than just a retailer. Our in-store experience features an energetic environment, friendly staff, and an inclusive atmosphere where self-expression is encouraged.
Company Overview
We are committed to providing an exceptional customer experience while driving sales growth and operational excellence.
Job Summary
This role will assist the Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve sales goals.
Responsibilities
- Assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel.
- Meet and exceed sales goals and standards of performance.
- Develop and implement strategies to improve store operations.
- Ensure compliance with company policies and practices.
Requirements
- Desire to succeed in a fast-paced retail environment.
- Completion of all training programs leading up to Co-Manager position or equivalent training.
- Ability to work night and weekend shifts.
- Age requirements for full-time employment may vary based on state.
Benefits
Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory.
