What are the responsibilities and job description for the Scheduling and Logistics Coordinator for Patient Care position at Jobleads-US?
About Us
At Jobleads-US, we are committed to delivering exceptional results through innovative solutions and a passion for patient care. Our team of experts is dedicated to creating a positive impact in the lives of our customers and their families.
We believe that building trust takes time and requires a deep understanding of our customers' needs. That's why we're looking for talented individuals who share our commitment to excellence and are passionate about making a difference.
As a member of our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of new technologies that will shape the future of healthcare. You will be part of a collaborative and dynamic environment where creativity, innovation, and teamwork come together to achieve outstanding results.
Key Responsibilities:
* Develop and manage patient treatment schedules within label parameters and manufacturing set constraints
* Create and maintain treatment schedules in Dendreon's proprietary systems and CRM, ensuring accuracy and reliability
* Assist patients with additional needs, such as lodging and transportation, to ensure a seamless treatment experience
* Support cross-functional activities such as Logistics, Enrollment intake, and Order Management tasks
* Engage with commercial partners, Distributors, and GPOs to provide timely updates, address inquiries, and resolve account-related concerns professionally
* Manage patient records by performing data intake accurately, entering information into the CRM system, and maintaining a strong focus on data accuracy
* Coordinate and collaborate with internal and external teams to ensure seamless account setup and fulfillment processes
Requirements:
* 2 years' experience in customer service, scheduling, production planning, or related fields
* Proficiency in CRM systems; experience in Salesforce is a plus
* Committed to accuracy, consistency, and high-quality work
* Retention Skills: Able to quickly learn and remember policies, procedures, and systems
* Regulatory Experience: Finger dexterity sufficient to use a computer and to complete paperwork activities
* Vision sufficient to use a computer, read written materials, and complete paperwork activities
* Hearing sufficient to communicate with individuals by telephone and in person
* May be required to work alternate shifts
* Job is performed in an office environment
At Jobleads-US, we are committed to delivering exceptional results through innovative solutions and a passion for patient care. Our team of experts is dedicated to creating a positive impact in the lives of our customers and their families.
We believe that building trust takes time and requires a deep understanding of our customers' needs. That's why we're looking for talented individuals who share our commitment to excellence and are passionate about making a difference.
As a member of our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of new technologies that will shape the future of healthcare. You will be part of a collaborative and dynamic environment where creativity, innovation, and teamwork come together to achieve outstanding results.
Key Responsibilities:
* Develop and manage patient treatment schedules within label parameters and manufacturing set constraints
* Create and maintain treatment schedules in Dendreon's proprietary systems and CRM, ensuring accuracy and reliability
* Assist patients with additional needs, such as lodging and transportation, to ensure a seamless treatment experience
* Support cross-functional activities such as Logistics, Enrollment intake, and Order Management tasks
* Engage with commercial partners, Distributors, and GPOs to provide timely updates, address inquiries, and resolve account-related concerns professionally
* Manage patient records by performing data intake accurately, entering information into the CRM system, and maintaining a strong focus on data accuracy
* Coordinate and collaborate with internal and external teams to ensure seamless account setup and fulfillment processes
Requirements:
* 2 years' experience in customer service, scheduling, production planning, or related fields
* Proficiency in CRM systems; experience in Salesforce is a plus
* Committed to accuracy, consistency, and high-quality work
* Retention Skills: Able to quickly learn and remember policies, procedures, and systems
* Regulatory Experience: Finger dexterity sufficient to use a computer and to complete paperwork activities
* Vision sufficient to use a computer, read written materials, and complete paperwork activities
* Hearing sufficient to communicate with individuals by telephone and in person
* May be required to work alternate shifts
* Job is performed in an office environment
