What are the responsibilities and job description for the Senior Services Program Manager position at Jobleads-US?
About Us
At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.
This newly created role offers a unique opportunity to make a difference in the lives of our clients, caregivers, visitors, and staff. The Director of Operations, Palliative Care will have the chance to shape the future of our organization and contribute to the delivery of high-quality services.
Main Responsibilities:
- Lead interdisciplinary teams to deliver evidence-based programs.
- Supervise program managers overseeing administration, housekeeping, maintenance, IT, and food services.
- Provide regular performance evaluations, feedback, and professional development opportunities.
- Design and implement services that reflect best practices in senior care.
- Establish policies, accountability mechanisms, and program manuals.
- Drive continuous quality improvement and meet accreditation standards.
- Act as a champion for seniors and adults with special care needs.
- Serve as a communication hub between staff, clients, community stakeholders, and executive leadership.
- Develop partnerships with health care providers and other stakeholders.
- Prepare and monitor budgets in collaboration with the finance team.
- Ensure compliance with regulatory requirements and manage risks to minimize harm.
- Contribute to grant writing and fundraising activities to support program growth.
- Participate in long-term planning and organizational strategy development.
- Implement systematic approaches to managing transitions and transformations.
- Participate in Good Shepherd's Health and Safety programs and work in compliance with the Occupational Health and Safety Act to minimize risk to clients, staff, and property.
