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Technical Director, Laboratory Process Improvement Job at Jobleads-US in Chicago

Jobleads-US
Chicago, IL Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 3/31/2025

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

We are looking for a Technical Director, Laboratory Process Improvement who will be responsible for strategic action plans of all nonconformances.

What You’ll Do

  • Provide primary scientific, technical, and application support for the clinical next-generation sequencing (NGS) laboratory
  • Collaborate with the Senior Medical Director and critical laboratory staff to identify and implement quality improvements
  • Assist with troubleshooting and deliver exceptional technical support
  • Diagnose mechanical, hardware, software, and system failure, using advanced knowledge, experience, and skills
  • Maintain expert-level knowledge of all procedures in the NGS laboratory
  • Provide management with updates on application support, key metrics, issues, and risks
  • Provide analyses, feedback, and recommendations regarding assay and equipment performance
  • Lead investigations into lab issues, including equipment malfunctions, process deviations, and unexpected results.
  • Investigate nonconformances through RCA and DMAIC, perform / recommend corrective and preventive actions
  • Proactively provide practical preventions and corrective action plans for all types of nonconformance issues
  • Identify applications that are error-prone and research innovative approaches for practical prevention
  • Conduct regular assessments of lab operations to identify areas for improvement and efficiency gains.
  • Liaise with Quality Assurance, Process Engineering, Automation, and Laboratory Information Management System (LIMS) departments as a technical applications expert

Required Knowledge and Skills

  • PhD in molecular biology, genetics, or genomics
  • Minimum of 5 years of experience in a clinical laboratory setting, with a focus on process improvement and operational efficiency
  • Exceptional interpersonal skills
  • Ability to communicate effectively with various internal teams via email, Slack, and live conversation
  • Ability to think fast, find answers, and respond quickly to operational problems
  • Very highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy and autonomy
  • Show initiative and ability to work as part of a high-level team while working independently on mission-critical tasks
  • Detailed understanding of entire MS Office Suite and G-Suite applications
  • Preferred Knowledge and Experience

  • Project management experience
  • Tech-savvy and comfortable learning and integrating new forms of technology
  • Experience with homegrown software
  • We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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