What are the responsibilities and job description for the Telephony Cloud Solutions Architect position at Jobleads-US?
Telephony Cloud Solutions Architect
The Telephony Cloud Solutions Architect will lead the architecture and engineering of telephony solutions at OneMain Financial. This role is responsible for establishing an enterprise telephony platform supporting call centers, branches, and corporate sites.
This individual contributor will develop technology strategies, particularly with a shift to cloud servicing, and partner closely with infrastructure engineering, product delivery lanes, enterprise architecture, and multiple business departments.
- Engineer, spearhead, and implement solutions for complex telephony problems.
- Define non-functional requirements for cloud-based telephony platforms.
- Coach junior telephony engineers to develop cloud engineering skillsets.
- Drive automation via Ansible and/or Terraform.
- Experience working in Agile or similar environment.
Requirements
Minimum 5 years of experience managing the deployment of complex cloud telephony solutions in a large-scale environment.
Design and implementation of large-scale CCaaS and UCaaS platforms.
Experience configuring and implementing telephony services hosted platforms such as Avaya, Alvaria/Noble, NICE, Five9, LiveVOX, RingCentral, or Amazon Connect.
Bachelor's degree in Information Technology, Computer Science, Engineering, or other IT-related major required, or 15 years of relevant experience.
About Us
OneMain Financial (NYSE: OMF) leads in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy, and flexible work arrangements that grow lives, careers, and our company.
