What are the responsibilities and job description for the VIP Client Service Representative position at Jobleads-US?
Key Responsibilities:
As a Financial Analyst at Jobleads-US, you'll be responsible for:
Requirements:
As a Financial Analyst at Jobleads-US, you'll be responsible for:
- Driving VIP launch coordination and client satisfaction.
- Streamlining special orders processes and client engagement.
- Collaborating with Stock Control teams to maintain stock accuracy.
- Developing and executing strategies to deliver exceptional customer service.
- Supporting the DSML Stylists programme and B2B administration tasks.
- Working closely with store management and the PR team to ensure successful VIP events.
- Managing gifting projects and meeting client expectations.
- Monitoring e-payments, Appro Room, and Acuity scheduling.
- Supporting VIPs with VAT invoices and providing administrative assistance.
- Assisting high-profile client appointments for VIP executives.
Requirements:
- Proven experience in client services or operations.
- Demonstrated ability to drive operational improvements.
- Strategic thinking with excellent multitasking skills.
- Ability to thrive in a fast-paced environment.
- Self-motivated individual with high standards.
- Proficiency in Microsoft Office and Excel.
- Strong communication and interpersonal skills.
- Able to prioritise work effectively.
- Attention to detail and a customer-centric approach.
- Familiarity with delivering exceptional service experiences in premium or luxury markets.
