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Position : Bilingual Talent Manager
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Location : Ontario, CA
Job Type : Full-time; Direct Hire
Schedule : Friday - Monday, 2pm to 12am
We are seeking a Bilingual Talent Manager to join our growing and dynamic team.
Job Description :
- Serve as the main liaison for associates after onboarding, identifying and resolving challenges while driving long-term engagement with the brand.
- Manage and document communication touchpoints with deployed associates and clients, adjusting intervals based on brand and client needs.
- Collect, monitor, and cycle employee and client feedback, responding with urgency and care.
- Ensure employees are well-prepared for assignments, providing clear directions, first-day expectations, timekeeping procedures, direct deposit setup, and check-in details.
- Monitor and evaluate employee performance using quantitative feedback; provide coaching and recommend professional development opportunities.
- Address performance and conduct issues promptly, determining and administering appropriate actions such as coaching, reassignment, or termination.
- Collaborate with internal teams to anticipate staffing needs and position talent accordingly.
- Identify high-potential employees for career growth opportunities.
- Plan and coordinate employee appreciation and recognition initiatives to enhance engagement and loyalty.
Requirements :
