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Job Description :
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
Employer : DWS Group
Title : Fund Administration Analyst
Location : Chicago, IL
About DWS :
Today, markets face a whole new set of pressures - but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change.
Join us at DWS, and you can be part of an industry-leading firm with a global presence. You can lead ambitious opportunities and shape the future of investing.
Team / Division Overview
Transfer Agency services for certain products are outsourced to several vendors and is managed by the DWS Transfer Agency Business Management (TABM) group. As a vendor liaison, your responsibilities in performing oversight will ensure the vendors manage the business needs as dictated by contractual arrangements, DWS Management, other DWS business leaders, and regulations governing various investment products.
Role Details
As an Analyst, you will be responsible for the following (not a complete list) :
- Monitor, track, and report on service delivery and performance outlined in the vendor service agreement (service level agreements), deliver results regularly to management and peers, and communicate expectations to the vendor in order to ensure excellent service to our shareholders
- Randomly sample transactions for quality each month. Address any issues or concerns with TA vendor in the early stages to correct situation and avoid any long-term challenges.
- Review weekly vendor performance reports identifying items in need of escalation or input. Escalate any issues as necessary with vendor and appropriate DWS management
- Lead effort to respond to requests made by legal, compliance, internal / external auditors, regulators, and other entities tasked with obtaining data and evidence of existing controls and that they are properly designed and working effectively
- Assist with shepherding critical vendors through internal third-party risk management process
- Participate in annual vendor due diligence meetings helping coordinate all aspects of meeting to ensure all corporate objectives are met
- Coordinate annual review and update of departmental processes and procedures providing feedback, suggestions, and recommendations for changes as necessary to ensure efficiencies and cost preventative measures are implemented
- Develop strong working relationships with outsourced vendor and internal contacts
- Perform periodic process reviews of department / functions at the outsourced transfer agency with a focus on strengths, weaknesses, opportunities, and threats.
- Facilitate system access and removal of access to outsourced transfer agent.
- Perform other oversight functions as requested
- Promote efficiencies, cost savings, and service enhancements by recommending necessary process improvements when applicable
- Assist in senior management and board reporting when necessary
Your Skills and Experience :
What we'll offer you :
At DWS we're serious about diversity, equity and creating an inclusive culture where colleagues can be themselves and it's important to us that you enjoy coming to work - feeling healthy, happy and rewarded.
Some of our core benefits :
If you require any adjustments or changes to be made to the interview process for any reason including, or related to a disability or long-term health condition, then please contact your recruiter and let them know what assistance you may need.
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