What are the responsibilities and job description for the Membership Director position at JobLookup?
The Membership Director provides strategic leadership to drive membership growth, retention, and exceptional customer service experiences. This role oversees membership operations and the training and development of staff. By fostering a member-centric culture and maintaining operational excellence, the Director ensures the YMCA’s mission is effectively delivered to the community. The Membership Director will guide, assist, and manage the membership team.
Submit your CV and any additional required information after you have read this description by clicking on the application button.
Minimum Requirements :
- A Bachelor's Degree in a related field or equivalent combination of education and work experience.
- 3 to 5 years of experience in membership, customer service, or related management roles.
- Outstanding communication skills and analytical planning abilities are necessary in this position.
Language Skills :
Reasoning Ability :
Certifications / Training :
As required of the program area in which the position serves. See appropriate Greater Providence program quality standards, hiring requirements or state licensing requirements as applicable. All certifications must be renewed in a timely manner in accordance with general YMCA policies.
Must complete Association-wide training requirements within the timeframe stated at the time of hire.
Training in Listen First, Support Change and Build Community Techniques to be completed within 90 days of hire date.
J-18808-Ljbffr
