What are the responsibilities and job description for the Collections Specialist position at Jobma?
Job Summary:
- The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced goal oriented collections department.
- Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
- Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Knowledge of Billing and Collections procedures.
- Accounts Receivable knowledge/experience a plus.
- Strong attention to detail, goal oriented.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Expected hours: 40 per week
Work Location: In person
Salary : $23 - $26
