What are the responsibilities and job description for the Customer Service Specialist position at Jobot Consulting?
Want to learn more about this role and Jobot Consulting? Click our Jobot Consulting logo and follow our LinkedIn page!
Job details
Immediate Start! Fully Onsite Temp to Hire / Malden
This Jobot Consulting Job is hosted by Kyle Kraus
Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.
Salary $20 - $32 per hour
A Bit About Us
We are engaged with a high-growth manufacturing organization that has recently acquired a new company/location - this is an onsite role working with a passionate leadership team.
Why join us?
Responsibilities
Want to learn more about this role and Jobot Consulting?
Click our Jobot Consulting logo and follow our LinkedIn page!
Job details
Immediate Start! Fully Onsite Temp to Hire / Malden
This Jobot Consulting Job is hosted by Kyle Kraus
Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.
Salary $20 - $32 per hour
A Bit About Us
We are engaged with a high-growth manufacturing organization that has recently acquired a new company/location - this is an onsite role working with a passionate leadership team.
Why join us?
- Full Benefit package offered through Jobot
- Pay for every hour worked
- Fast-paced environment
- Minimum 3 month contract
Responsibilities
- Answering customer inquiries via email, phone & fax in a detailed timely manner. Providing customers information, tracking numbers, packing slips, invoices, MRP reports, open order reports etc.
- Resolving customer issues, communicating delays, and providing plans of action to customers. Escalating issues when necessary, escalating concerns to the appropriate department or manager.
- Assisting the Estimating team with standard price RFQ’s
- Supporting Management with Strategic Accounts.
- Maintaining records, Keeping accurate records of customer interactions and transactions.
- Maintaining the document drives organized and accessible for other departments to find the required information with ease.
- Collaborating Working with other departments to find solutions to problems and provide efficient customer service.
- A.S. degree or equivalent work experience
- 2 years of customer service experience
- Proof of US Citizenship
Want to learn more about this role and Jobot Consulting?
Click our Jobot Consulting logo and follow our LinkedIn page!
Salary : $20 - $32
