IT Desktop Engineer

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Job details

A fantastic retail company with great benefits and room for growth.

This Jobot Job is hosted by Kirk Morgan

Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.

Salary $80,000 - $90,000 per year

A Bit About Us

A fantastic retail company with great benefits and room for growth.



Why join us?


A fantastic retail company with great benefits and room for growth.

Job Details

Job Details

We are on the hunt for a dynamic and skilled IT Desktop Engineer to join our Accounting Finance team. This is a full-time, permanent position that requires a hands-on, tech-savvy individual who thrives in a fast-paced, dynamic environment. The successful candidate will be responsible for providing comprehensive 2nd tier support, troubleshooting applications, and managing mobile device support. This role requires a deep understanding of 0365 architecture, Microsoft Intune, and Powershell scripting. If you have a knack for problem-solving and a passion for technology, we would love to hear from you.

Responsibilities

• Provide 2nd tier support for all IT-related concerns, including desktop, software, hardware, and networking issues.
• Troubleshoot applications and software for all internal users, including remote users.
• Manage and monitor internal assets to ensure accurate inventory records.
• Understand and support 0365 architecture and Microsoft Intune.
• Create and manage Powershell scripts to automate tasks and processes.
• Provide mobile device support, including setup, connectivity issues, and software installations.
• Assist with the onboarding of new users, ensuring that all equipment, software, and user accounts are set up correctly.
• Coordinate with the IT team to ensure that company-wide IT initiatives are implemented on time and within budget.
• Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements.
• Manage and implement upgrades, patches, and new applications and equipment.
  
  

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• A minimum of 5 years of experience as a Desktop Support Engineer or similar role.
• Experience with 0365 architecture, Microsoft Intune, and Powershell scripting is a must.
• Strong knowledge of mobile device support.
• Excellent problem-solving skills, with the ability to troubleshoot and resolve network issues.
• Strong knowledge of hardware and software installation, testing, and operation.
• Knowledge of application transport and network infrastructure protocols.
• Ability to manage multiple tasks and projects simultaneously.
• Strong interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
• Excellent written and verbal communication skills.
• Strong documentation skills.
• Ability to work in a team-oriented, collaborative environment.
• Certifications in Microsoft, CompTIA A , Network or Security are a plus.
  
  

Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.

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Click our Jobot logo and follow our LinkedIn page!