What are the responsibilities and job description for the Technical Applications & Service Manager position at Jobot?
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Job details
A manufacturer of world class air flow measurement and control products
This Jobot Job is hosted by Courtney Hoogervorst
Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.
Salary $90,000 - $115,000 per year
A Bit About Us
A global manufacturer of cutting-edge HVAC systems and airflow control products designed for mission-critical environments
Why join us?
Seeking a Technical Applications & Service Manager to join our team in Danbury, CT. This entry-level management role is ideal for someone ready to take the next step into leadership while receiving strong support and mentorship during the transition. The position is responsible for managing and developing a team of Application Engineers and Service Technicians, helping them navigate technical challenges and grow in their careers.
You’ll play a key role in overseeing project execution, improving service operations, enhancing internal training programs, and supporting cross-department collaboration. We’re looking for someone who is both technically savvy and people-focused—eager to build systems, streamline processes, and ensure our customers and team receive top-tier support.
________________________________________
Key Responsibilities
Requirements
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Want to learn more about this role and Jobot?
Click our Jobot logo and follow our LinkedIn page!
Job details
A manufacturer of world class air flow measurement and control products
This Jobot Job is hosted by Courtney Hoogervorst
Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.
Salary $90,000 - $115,000 per year
A Bit About Us
A global manufacturer of cutting-edge HVAC systems and airflow control products designed for mission-critical environments
Why join us?
- Health, Dental, Vision
- 401K
- Short term and long-term disability and FSA
- PTO / Sick Time
Seeking a Technical Applications & Service Manager to join our team in Danbury, CT. This entry-level management role is ideal for someone ready to take the next step into leadership while receiving strong support and mentorship during the transition. The position is responsible for managing and developing a team of Application Engineers and Service Technicians, helping them navigate technical challenges and grow in their careers.
You’ll play a key role in overseeing project execution, improving service operations, enhancing internal training programs, and supporting cross-department collaboration. We’re looking for someone who is both technically savvy and people-focused—eager to build systems, streamline processes, and ensure our customers and team receive top-tier support.
________________________________________
Key Responsibilities
- Provide hands-on leadership and mentoring to the Applications and Service teams, supporting them with technical troubleshooting, growth, and day-to-day project delivery.
- Manage the execution and delivery of technical projects to ensure deadlines, budgets, and quality standards are met.
- Design and lead technical training initiatives for both internal staff and external partners (sales reps, engineers, ATCs, etc.).
- Implement a structured RMA process using our ERP platform to improve service responsiveness and issue tracking.
- Support pre- and post-sales activities by collaborating closely with our sales team and manufacturing reps to provide technical guidance and ensure customer satisfaction.
- Read and interpret engineering specs and drawings to assist in product selection and proposal preparation.
- Contribute to product reliability by identifying opportunities to automate and streamline internal workflows.
- Represent the company at industry events and trade shows.
- Collaborate across departments—product, marketing, sales, and operations—to support product development and market success.
Requirements
- Bachelor’s degree in Engineering preferred (Associate’s degree with 2 years of relevant experience also considered).
- Strong technical aptitude with a passion for solving HVAC-related challenges.
- Excellent written and verbal communication skills—ability to explain complex technical issues clearly and professionally.
- Proficient in Microsoft Office; experience with ERP systems is a plus.
- Familiarity with HVAC/BAS systems, automation platforms, and design software (Adobe InDesign/Photoshop) is a bonus.
- Strong organizational and multitasking abilities; thrives in a fast-paced environment.
- A collaborative, service-oriented mindset and the ability to influence across teams.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Want to learn more about this role and Jobot?
Click our Jobot logo and follow our LinkedIn page!
Salary : $90,000 - $115,000
