Demo

Technical Lead AI/ML

JobRialto
Charlotte, NC Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/17/2025

Job Summary

We are seeking a skilled Technical Lead for AI / ML with expertise in Conversational AI integration.

The ideal candidate will have hands-on experience developing and implementing conversational AI applications, including chatbots, IVR systems, and virtual assistants.

This role requires proficiency in AI solution integration, intent identification, and LLM development, with a focus on creating high-quality, context-aware user interactions.

Key Responsibilities

  • Collaborate with cross-functional teams to design, develop, and deploy conversational AI applications using KoreAI across IVR, chat, and voice platforms.
  • Lead the development of conversational AI applications, such as chatbots, IVR systems, and virtual assistants.
  • Integrate AI solutions with RESTful APIs and external services to enhance functionality.
  • Work with Generative AI models and fine-tune LLM-based conversations for improved user experience.
  • Develop and optimize natural language understanding (NLU) and processing (NLP) models to improve accuracy and intent identification.
  • Build and refine conversational AI systems that provide intuitive and effective user interactions.
  • Ensure high-quality, context-aware conversations by developing and implementing intent identification and LLM-based solutions.

Required Qualifications

  • Proven experience in developing and implementing conversational AI applications (chatbots, IVR systems, virtual assistants).
  • Strong expertise in conversational AI platforms, frameworks, and tools.
  • Proficiency in integrating AI solutions with RESTful APIs and external services.
  • Hands-on experience with natural language understanding (NLU) and processing (NLP) models.
  • Experience with intent identification and fine-tuning large language models (LLM) for conversational AI applications.
  • Preferred Qualifications

  • Experience with KoreAI and Conversational AI platforms (optional).
  • Strong knowledge of web services, data retrieval, and integrations.
  • Ability to work with Generative AI models to refine and optimize user interactions.
  • Education : Bachelors Degree

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