What are the responsibilities and job description for the Emergency Department Nursing Manager - North Liberty Campus position at Jobs@UIOWA?
The new University of Iowa Health Care North Liberty Campus will open in the Spring of 2025. This 469,000 square foot facility will be home to UI Health Care’s nationally recognized Orthopedics service line, offering comprehensive, coordinated, and accessible care across the outpatient, inpatient and surgical venues. These state-of-the-art clinical facilities will also include a full-service community imaging center, laboratory services, physical therapy, retail pharmacy, and emergency department as well as an array of support services. The facility has been designed to support a superior patient and staff experience; excellence across our patient care, teaching and research missions; convenient access to services; and engaging community partnerships. UI Health Care is seeking a welcoming, highly skilled and collaborative workforce to be a part of the opening team for this superb new campus, and to help further our mission of: Changing Medicine. Changing Lives. ®
The Nurse Manager for Emergency Medicine at the North Liberty campus will provide managerial and clinical leadership to assure all staff provide safe clinical care and have the education, methods, and resources to accomplish their performance objectives. Positions in this job family usually have limited involvement in direct patient care and focus their efforts on planning, organizing, directing, evaluating, and improving health care operations, clinical education programs and research programs of clinical and health service departments.
Position Responsibilities:
- Human resource management: hiring, develop, manage performance of nursing and paramedic staff. Follow and apply leave management policies. Knowledgeable of and implement human resources policies/procedures and provisions in the collective bargaining agreements. Work with contracted partner to manage ambulance drivers.
- Financial Management: Prepare budget or assist in development; provide projections and recommendations. Monitor and maintain unit/clinic operating budget within specified targets. Analyze variances and create action plans to take corrective action. Understand financial implications of collective bargaining agreements. Assist in contract negotiations and requirements for ambulance driver coverage.
- Operations, Standards of Care, Regulatory Compliance, Quality and Patient Satisfaction: Use expert knowledge and skill of compliance standards. Lead development and implementation of procedures and quality improvement. Provide leadership to establish and/or maintain efficient and effective systems to ensure optimal patient outcomes. Identify trends and determine quality initiatives and priorities. Allocate resources to meet quality and productivity expectations. Review patient satisfaction data and develop, implement, and evaluate plan(s) to enhance patient satisfaction. Ensure unit/clinic is survey ready.
- Patient Care Services/ Services Delivery: Assess care coordination within multidisciplinary team to maximize patient satisfaction and continuity of care. Identify needs, trends, and forecasts in order to provide quality patient care and ensure appropriate flex staffing.
- Communication & Collaboration: Advocate for needs of unit/clinic with healthcare leaders. Facilitate multidisciplinary participation in clinical problem solving. Utilize unit councils to identify opportunities for improvement and innovative models of care using a multidisciplinary team to impact patient outcomes.
- Education: Educate and mentor staff in the management of complex patient care issues. Provide clinical education and coaching to develop staff competency and professionalism. Provide expert specialty-level education to healthcare staff, patients, students, or residents. Communicate detailed, complex medical and technical information to a variety of audiences.
- Research Administration: Encourage staff to participate in evidence-based practice research initiatives and incorporate best practices into operations.
Education Requirements:
- Master’s degree in Nursing or related field. If Master’s degree is in a related field, a Baccalaureate Degree in Nursing is required.
- If candidate does not have a Master’s degree in Nursing or related field, the applicant must obtain an advanced degree in nursing, health care administration or business administration within five (5) years of hire into the Nurse Manager position.
- Current license to practice nursing in Iowa or ability to obtain an Iowa license upon hire
- Certification in a role or specialty through a nationally recognized professional certification body. If not currently certified, must seek certification in a role or specialty as soon as eligible to sit for the exam.
Experience Requirements:
- Extensive (3-5 years) emergency medicine nursing experience.
- Experience in a leadership/management role including clinical experience or acute care.
- Experience and demonstrated leadership.
- Excellent written and verbal communication skills.
- Must be proficient in computer software applications.
- Demonstrates excellent interpersonal skills with patients/families, nursing staff, and interdisciplinary team members as demonstrated through written and verbal interactions.
- Professional experience working effectively with individuals from a variety of backgrounds and perspectives.
- Demonstrated job related experience with and/or commitment to employee engagement in the work/academic environment.
Desired Qualifications:
- Doctor of Nursing Practice (DNP).
- 5 years emergency medicine nursing experience preferred.
- Experience with scheduling and ELMS
- Experience with performance management
- Previous experience working in a large academic medical center.
Competencies (Preferred, not required):
- Collaboration/Positive Impact: Ability to work with a variety of individuals and groups in a constructive and civil manner and utilize existing resources and learning to achieve or exceed desired outcomes of current and future organizational goals/needs.
- Service Excellence/Customer Focus: Ability to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner. Ability to effectively transmit and interpret information through appropriate communication with internal and external customers.
- Budgeting: Knowledge of, and ability to apply, policies and practices for planning and administering a budget.
- Clinical Service/Department Operations Management: Knowledge of and ability to manage effective and smooth operations in a clinical service or department by utilizing various management principles and techniques.
- Decision Making and Critical Thinking: Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately and reach productive decisions.
- Healthcare Regulatory Environment: Knowledge and understanding of legislation and regulatory bodies affecting healthcare and clinical research practices.
- Performance Management: Ability to apply organization's performance management system, practices, and tools to developing and improving individual, team, and organizational performance.
Application Process: In order to be considered, applicants must upload a cover letter and resume/CV (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications for this position. Job openings are posted for a minimum of 14 calendar days. This position may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be asked to provide five (5) professional references. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Please contact Polly at Polly-terukina@uiowa.edu with any questions.
