Demo

RTH Hospitality Associate

Jobscience
Washington, DC Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/7/2025

We are looking to hire a Hospitality Associate that will work with the client's Executive Concierges, Space Management Team, and employees to ensure that catering is delivered and meeting needs are met for high-level partner and client meetings.

Essential Job Functions :

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Each core function will outline the percentage of time and frequency (daily, weekly, monthly) the task is performed.

Job Functions % Of Activity

Manage and confirm conference room and one large meeting room 10% Daily

Meet with the clients to confirm logistics & conduct a walk-through of the space

Capture data and report customer interactions. 5% Daily

Capturing information on IT, Facilities, Meeting Support, and Catering regarding the event 10% Daily

Issue Special Event Forms to the staff detailing meeting and event logistics 10% Daily

Participate in weekly events meetings and provide information to staff about the events coming up. 5% Daily

Manage, clean, organize, and maintain inventory of kitchenettes 15% Daily

Manage inventory of snacks, beverages, coffees, teas, creamers, sweeteners, cups, plates, etc. 10% Daily

Place all catering order for onsite firm events, luncheons, and meetings 20% Daily

Provide backup coverage / support for reception during breaks 10% Daily

Reports

  • Runs daily set-up worksheet reports
  • Create weekly event sheets
  • Create weekly / monthly room usage reports 5% Daily

Review and adhere to Forrest Solutions and client policies and procedures including outline safety regulations. Note that client policies and processes will generally supersede Forrest Solutions. Forrest Solutions Management will clarify as necessary.

Position Requirements / Experience / Education :

  • 2-3 years experience working in a service industry such as Hotel and Restaurant, Hospitality and / or Event Planning preferred
  • Must have strong technical skills (Microsoft Office Suite, Google Docs, audio / visual equipment)
  • Able to stand for long periods of time
  • Works well in a fast-paced environment
  • Good listening and professional demeanor
  • Must be able to navigate clients of every professional level.
  • Maintain a high level of professional appearance and demeanor
  • Competencies :

  • Client-first mentality
  • Demonstrates accuracy and attention to detail
  • Detail-oriented with the ability to multitask and work in a fast-paced high-energy environment where priorities are constantly changing
  • Solid decision-making skills within the scope of the position
  • Ability to meet deadlines and work under pressure
  • Excellent verbal and written communication skills necessary.
  • Actively listen and identify both spoken and unspoken needs
  • Ability to use technology
  • Prioritizing, flexibility, adaptability
  • HS Diploma is a must. Prior catering or hospitality experience is preferred.

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