What are the responsibilities and job description for the Remote Dispatcher – US Only position at JobSource?
Job Description:
The Remote Dispatcher is responsible for coordinating field staff or transportation services by monitoring schedules, assigning routes, and responding to issues in real-time. This role supports field operations from a central remote location.
Responsibilities:
Assign and dispatch technicians, drivers, or crews based on schedules
Monitor GPS systems or dispatch software for location tracking
Maintain constant communication with field staff and respond to delays or emergencies
Update internal systems with status changes and work orders
Communicate with customers for estimated arrival times and service updates
Requirements:
U.S. Citizenship required
Valid U.S. government-issued ID
High school diploma required; logistics or transportation coursework a plus
1 year of experience in dispatching or scheduling
Strong multitasking and organizational skills
Proficient in dispatch software (e.g., ServiceTitan, Verizon Connect, or Samsara)
Quiet home office and stable internet connection
