What are the responsibilities and job description for the Remote Social Media Chat Agent (US Only) position at JobSource?
Job Overview:
We are hiring a Social Media Chat Agent to engage with customers through Facebook, Instagram, and other platforms. You’ll respond to messages, comments, and DMs to offer support and build brand trust.
Key Responsibilities:
Monitor and respond to social media messages
Answer product questions
Forward complaints to customer service
Stay consistent with brand voice
Requirements:
Must live in the US
Experience with social platforms
Great written communication
