What are the responsibilities and job description for the Digital and IT Analyst position at JobsRUs.com?
JobsRUs.com. is seeking to hire a Digital and IT Analyst for our client in Simi Valley CA!
Benefits Available!
Weekly Pay!
40.00 / Hour
DESCRIPTION : Job Designation :
The Digital & IT Analyst will work on both Infrastructure and Applications solutions projects while providing endpoint support to IT users at our manufacturing facility in Simi Valley.
Installation, maintenance, and general support of both hardware & software critical for day-to-day business operations, on the production floor
Configurations and implementation of Applications solutions to improve process efficiency
Backup production workstations and building an asset inventory and knowledge base of production data, software and hardware solutions.
Documentation of variety of IT processes and applications solutions including IT Services catalog
Job Core Responsibilities :
Partner with various business depts. to build and configure application solutions to improve overall process efficiency
Build asset Inventory and catalog data, software and IT hardware in production area
Collaborate with Engineering and production team to document IT solutions and interfaces with production equipment or systems
Backup or Image all workstations on the production floor as required
Install or upgrade software solution on production workstations as needed
Perform troubleshooting using basic diagnostic techniques
Build or Install workstations, IT equipment or software applications as needed under guidance or supervision of division IT team
Supports IT team on daily operations by learning and participating in a variety of activities.
Analyze and troubleshoot system issues, identify root causes, and implement remedial actions, as required
Build IT services catalog in order to provide better visibility and understanding of IT services to users
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance is required.
Skills :
Strong customer service orientation.
Proficiency in English language, including speaking, reading, and writing.
Ability to apply innovative thinking toward problem resolution.
Ability to handle sensitive information in a confidential manner.
Strong written and verbal communication.
Detail-oriented with excellent organizational and time management.
Ability to work in a fast-paced environment and manage multiple priorities.
Willingness to learn and take initiative.
Self-starter with the ability to work independently, collaboratively, and in a team environment.
Education :
Bachelor’s degree in computer science, information systems, or related area or equivalent
Microsoft Certified Professional and CompTIA certifications
Years Experience :
2 years of experience in an information technology role or related discipline in a support or service role, actively interacting with customers on a regular basis
Maintenance and support of computer hardware or related equivalent experience.
Configuration and implementation of business applications, reporting & Analytics solution including Jira, Power BI etc. preferred
Experience with Software development and scripting languages including SQL and Shell scripting
Manufacturing environment, preferred.
Salary : $40
