What are the responsibilities and job description for the IT Field Technician : 364668 position at JobsRUs?
Job Details
Job Description
Job Description
JobsRUs.com. is seeking to hire a IT Field Technician for our client in Los Angeles CA!
Benefits Available!
Weekly Pay!
$25.00/Hour
Shift Details: Shift: 1
Working Days: Monday - Friday
Day starts at: 8:00AM
Day Ends at: 5:00PM
DESCRIPTION:
Day to Day Work:
As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, standard software, or depot locations.
This is a journeyman position for the typical desk side support technician.
You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
Your assignments will range in complexity from troubleshooting and repair including reloading and re-imaging of PCs or laptops.
Occasional assistance with the server or network teams may be required, under direct instruction from those teams.
Responsibilities:
Provides support for software, hardware and networking support for desktops, laptops
Installs and maintains PCs and associated software, performs installs, moves, adds and changes as required
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress.
Ensures customer satisfaction throughout the service delivery transaction.
Provides support for software, hardware and networking support for desktops, laptops
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
Experience with Windows10 or 11 and Mac OS 12.6 or later is a requirement. #ZR
Benefits Available!
Weekly Pay!
$25.00/Hour
Shift Details: Shift: 1
Working Days: Monday - Friday
Day starts at: 8:00AM
Day Ends at: 5:00PM
DESCRIPTION:
Day to Day Work:
As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, standard software, or depot locations.
This is a journeyman position for the typical desk side support technician.
You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
Your assignments will range in complexity from troubleshooting and repair including reloading and re-imaging of PCs or laptops.
Occasional assistance with the server or network teams may be required, under direct instruction from those teams.
Responsibilities:
Provides support for software, hardware and networking support for desktops, laptops
Installs and maintains PCs and associated software, performs installs, moves, adds and changes as required
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress.
Ensures customer satisfaction throughout the service delivery transaction.
Provides support for software, hardware and networking support for desktops, laptops
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
Experience with Windows10 or 11 and Mac OS 12.6 or later is a requirement. #ZR
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $25
