What are the responsibilities and job description for the Escrow Branch Manager position at JobTracks, Inc.?
Branch Manager Title & Escrow
The Branch Manager oversees employee production while managing operational functions related to title services. This role ensures compliance, policy adherence, and production goals are met while acting as a liaison between mortgage and builder teams. Additionally, the Branch Manager ensures staff training and conformance to best practices.
Key Responsibilities- Oversee title process operations, ensuring efficiency and compliance.
- Collaborate with escrow, branch managers, and business leaders to resolve issues and optimize workflows.
- Manage vendor relationships, monitor compliance, and improve service quality.
- Track expenses and handle office management duties as needed.
- Lead and develop staff, fostering a high-performance team.
- Address customer concerns, expedite orders, and ensure service excellence.
- Analyze business trends, set goals, and drive operational improvements.
- Ensure adherence to policies and procedures through quality reviews.
- Bachelor's degree or equivalent experience.
- Active Arkansas Title License required.
- 5-7 years of title & escrow experience, including residential, commercial, and exchanges.
- 3-5 years in a supervisory or management role.
- Strong leadership, problem-solving, and customer service skills.
- Ability to manage multiple priorities and drive results.
- Health Coverage Medical, Dental, and Vision plans.
- 401(k) Plan $1-for-$1 company match up to 5%.
- Paid Time Off Up to 3 weeks of vacation, plus sick leave, holidays, and personal days.
- Parental & Family Support Paid parental leave and an associate assistance program.
- Education Assistance Tuition reimbursement and up to $30,000 in adoption assistance.
- Employee Perks New hire referral bonuses, home purchase discounts, and special company events.
