Part-Time Keyholder/ Sales Associate at Coopers Uptown

At Jockey, caring is our responsibility.  It's the fabric of who we are and drives everything we do.  It drives us to listen, innovate, and improve.  To design thoughtfully.  To craft skillfully.  To give back wholeheartedly.  Founded in 1876, Jockey is a family-owned company recognized the world over for delivering feel-good comfort.  Our premium apparel is sold in more than 140 countries and our commitment to quality, innovation and customer service is legendary.

Why You’ll Love It Here

Our team needs you to bring our vision to life. Coopers Uptown seeks to be a neighborly local gathering spot. From an old-fashioned soda fountain and café to our premium walk-in humidor and full-service gift shop, your entrepreneurial spirit and desire to spread comfort through extraordinary service will shine here.

Coopers Uptown is a unique boutique environment combined with the same competitive benefits and resources that have made Jockey a nationally recognized brand and retail presence for generations. Open seven days a week, the store is a nod to the founder of Jockey, Rev. Samuel T. Cooper.

The Key Holder/ Sales Associate Opportunity:

Come join the Coopers Uptown team as a Key Holder/Sales Associate! You'll provide excellent customer service through friendly engagement with our customers to assist in product selections while performing sales and register transactions. 

You’ll know you’re successful when you can greet every customer with a smile and offer thoughtful assistance. We offer our key holder/sales associates competitive pay, generous merchandise discounts, exciting career growth opportunities, a fun working environment with a flexible schedule, and more!

Key Holder/Sales associates will typically work 15-20 hours per week, with a focus on weekend availability. Your sense of urgency will help you provide quick and friendly service to customers that results in an amazing shopping experience for your customer. Our key holder/sales associates are an important part of our organization. 

Essential Functions:

• Provide a warm, sincere greeting to all customers, including current promotional message.
• Engage all customers to identify their needs and utilize product knowledge to offer solutions and meet their needs.
• Assist in driving all aspects of store level sales and profitability.
• Perform store opening and closing procedures in accordance with Coopers Uptown policies.
• Act as Manager On Duty in the absence of Store Management.
• In direct partnership with Store Manager, provide Sales Associates with appropriate feedback and coaching.
• Perform various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
• Assist with merchandising (stock, markdowns, visuals) of product in the store, in adherence to establish visual standards.
• Protects the security of cash, inventory and other company assets according to policies and procedures.
• Ensure adherence to all Coopers Uptown policies and procedures.
• Establish positive working relationships with co-workers, assuring high productivity and accomplishing shared goals.
• Maintain a safe and clean work environment.

Minimum Qualifications:

• High School diploma or equivalent.
• Must be 18 years of age or older.
• Three years of retail or customer service experience with a proven ability to demonstrate a passion for extraordinary customer service and sales.
• Excellent interpersonal and verbal communication skills.
• Ability to move 25 pounds.
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolong standing, twisting, stooping, squatting, and ascending/descending ladder to stock and merchandise store.
• Ability to work with/around cleaning chemicals.