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Customer Service Representative - State Farm Agent Team Member

Jody Brackins - State Farm Agent
Rising, MD Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 5/7/2025
Benefits:
  • Bonus based on performance
  • Free food & snacks
  • Paid time off
  • Training & development

Join Our Dynamic Team as a Customer Service Representative at Jody Brackins State Farm!

Are you ready to make a difference in people’s lives? At Jody Brackins State Farm, we’re not just offering a job; we’re offering a chance to be part of a thriving community where exceptional customer experiences are at the heart of everything we do!

As a Customer Service Representative, you will play a pivotal role in shaping our agency’s success by delivering outstanding service and support to our clients. Your keen attention to detail, exceptional communication skills, and genuine desire to help others will make you an indispensable member of our team.

What Makes Us Stand Out?

  • Empowerment & Growth: We believe in nurturing talent from within! For those who are driven and sales-minded, we offer exciting internal growth opportunities that can elevate your career to new heights.
  • Collaborative Culture: Join a fantastic, mature office culture where teamwork and camaraderie are celebrated. We work together, support each other, and enjoy a fun and dynamic work environment!
  • Impactful Work: Every interaction you have will directly contribute to the well-being of our community members. Your role will be crucial in not just meeting customer needs, but anticipating them and ensuring their peace of mind.
  • Comprehensive Training: We provide top-notch training to equip you with the skills and knowledge you need to excel. You won’t just be a representative; you’ll be a trusted advisor to our clients.
If you’re a customer-focused, empathetic individual with a passion for helping others, we want to hear from you! Join us in our mission to create lasting relationships and positive experiences for our clients.

Let’s Connect! If you’re ready to embark on a fulfilling career with us, apply now and become part of a team that values your contributions and celebrates your successes. Together, we can make a lasting impact!

Jody Brackins State Farm – Where Your Career Meets Community!


RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
  • Billing and Premium Questions
QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Team Player that takes Ownership!

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